Montana Education & Training Sdn Bhd (“Montana”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data across our platforms and services, including our website, educational programs, recruitment activities, cloud solutions, and the Smart Tracker system.
1. Information We Collect
We may collect the following categories of personal and service-related information:
a. Personal Identification Information:
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Full name, email address, phone number, and mailing address
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NRIC/passport number (for education or HRD purposes)
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Employment, academic, or training background
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Resume or CV (for student recruitment and placement)
b. Educational & Training Data:
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Course enrollment details, attendance records, and certifications
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Assessment results and feedback
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Training applications and HRDC claim documentation
c. Technical and Service Usage Data:
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IP address, browser type, device information, and location (if applicable)
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Login timestamps and system usage logs
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Error reports, feedback, and support interactions
d. Smart Tracker-Specific Data:
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Asset (trolley) telemetry and location data within designated zones
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Operational alerts and zone activity
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Role-based access logs for admin, supervisors, and field users
e. Cloud Infrastructure Data:
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Access credentials for cloud platform services
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Server monitoring data, backup logs, and service interactions
2. How We Use Your Data
We use collected information for the following purposes:
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To manage student and trainee registrations and placement
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To communicate with users regarding training schedules, status, and assessments
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To facilitate education consultancy and local/international student recruitment
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To deliver and monitor Smart Tracker operations at KLIA Terminal 1
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To maintain and monitor our Private Cloud, AWS, and VMware services
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To improve customer experience, service quality, and technical performance
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To comply with regulatory, audit, and HRDC training requirements
3. Disclosure of Your Information
We may share your data with trusted third parties where necessary, including:
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Educational institutions (for student placements and verifications)
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Government bodies (e.g., HRDC) and audit authorities
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Cloud service providers (e.g., AWS, VMware) for infrastructure delivery
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KLIA operations personnel (for Smart Tracker data)
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Our internal administrative and academic teams
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Legal or regulatory authorities when required by law
We do not sell, rent, or trade your personal data to third parties.
4. Data Protection & Security
We adopt reasonable technical and organizational measures to safeguard personal data, including:
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Encrypted communications (HTTPS, secure protocols)
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Role-based access control
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Multi-layer authentication where required
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Physical and digital security standards
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Continuous monitoring of platform integrity
Only authorized personnel have access to personal and service-related data.
5. Data Retention
We retain personal and service-related data only for as long as necessary to fulfill the purposes stated in this policy or to meet legal, operational, or audit requirements. Upon the end of a service lifecycle or upon request (where applicable), we may delete or anonymize personal data securely, in compliance with our internal data handling protocols.
6. Your Rights
You have the right to:
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Access and review your personal data
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Request corrections to incomplete or inaccurate data
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Withdraw consent for processing (subject to legal exceptions)
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Request deletion of your data (where retention is not required by law)
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Submit a complaint to the relevant authority (e.g., Malaysian Personal Data Protection Department)
To exercise these rights, please contact us using the information below.
7. Cookies & Tracking
We may use cookies or similar technologies on our website to improve functionality, track engagement, and enhance your browsing experience. You may disable cookies in your browser settings.
8. Policy Updates
This Privacy Policy may be updated from time to time. Any changes will be posted on this page, and where significant, we will notify you through appropriate channels.
9. Contact Us
If you have questions or requests related to this Privacy Policy, please contact:
Email: info@montana.com.my
Phone: +6017-969-1732
Address: Montana Education & Training Sdn Bhd (1372010-D) No.170-G, Jalan Nilai Square 4, Nilai Square Commercial Centre, 71800, Nilai, Negeri Sembilan